diff --git a/app/contact_utils.py b/app/contact_utils.py
index 4d508a13..e2bb62e3 100644
--- a/app/contact_utils.py
+++ b/app/contact_utils.py
@@ -16,6 +16,7 @@ from app.utils import sanitize_email
 class ContactCreateError(Enum):
     InvalidEmail = "Invalid email"
     NotAllowed = "Your plan does not allow to create contacts"
+    Unknown = "Unknown error when trying to create contact"
 
 
 @dataclass
@@ -87,6 +88,7 @@ def create_contact(
         return __update_contact_if_needed(contact, name, mail_from)
     # Create the contact
     reply_email = generate_reply_email(email, alias)
+    alias_id = alias.id
     try:
         flags = Contact.FLAG_PARTNER_CREATED if from_partner else 0
         contact = Contact.create(
@@ -114,11 +116,21 @@ def create_contact(
         LOG.d(
             f"Created contact {contact} for alias {alias} with email {email} invalid_email={contact.invalid_email}"
         )
+        return ContactCreateResult(contact, created=True, error=None)
     except IntegrityError:
         Session.rollback()
         LOG.info(
-            f"Contact with email {email} for alias_id {alias.id} already existed, fetching from DB"
+            f"Contact with email {email} for alias_id {alias_id} already existed, fetching from DB"
         )
-        contact = Contact.get_by(alias_id=alias.id, website_email=email)
-        return __update_contact_if_needed(contact, name, mail_from)
-    return ContactCreateResult(contact, created=True, error=None)
+        contact: Optional[Contact] = Contact.get_by(
+            alias_id=alias_id, website_email=email
+        )
+        if contact:
+            return __update_contact_if_needed(contact, name, mail_from)
+        else:
+            LOG.warning(
+                f"Could not find contact with email {email} for alias_id {alias_id} and it should exist"
+            )
+            return ContactCreateResult(
+                None, created=False, error=ContactCreateError.Unknown
+            )