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handle hotmail complain for transactional email
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parent
2ce7f3d445
commit
2b8de82028
@ -1392,6 +1392,13 @@ def handle_hotmail_complaint(msg: Message) -> bool:
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orig_msg = get_orig_message_from_hotmail_complaint(msg)
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to_header = orig_msg[headers.TO]
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from_header = orig_msg[headers.FROM]
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user = User.get_by(email=to_header)
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if user:
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LOG.d("Handle transactional hotmail complaint for %s", user)
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handle_hotmail_complain_for_transactional_email(user)
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return True
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alias = None
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# try parsing the from header which might contain the reverse alias
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@ -1445,6 +1452,22 @@ def handle_hotmail_complaint(msg: Message) -> bool:
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return True
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def handle_hotmail_complain_for_transactional_email(user):
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"""Handle the case when a transactional email is set as Spam by user or by HotMail"""
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send_email_with_rate_control(
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user,
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ALERT_HOTMAIL_COMPLAINT,
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user.email,
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f"Hotmail abuse report",
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render("transactional/hotmail-transactional-complaint.txt.jinja2", user=user),
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render("transactional/hotmail-transactional-complaint.html", user=user),
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max_nb_alert=1,
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nb_day=7,
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)
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return True
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def handle_yahoo_complaint(msg: Message) -> bool:
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"""
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Handle yahoo complaint sent to postmaster
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@ -0,0 +1,39 @@
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{% extends "base.html" %}
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{% block content %}
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{% call text() %}
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This is SimpleLogin team. <br>
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Hotmail has informed us about an email sent to <b>{{ user.email }}</b> that might have been considered as spam,
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either by you or by Hotmail spam filter.
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{% endcall %}
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{% call text() %}
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Please note that explicitly marking a SimpleLogin's forwarded email as Spam
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affects SimpleLogin email delivery,
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has a negative effect for all users and is a violation of our terms and condition.
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{% endcall %}
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{% call text() %}
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If somehow Hotmail considers a forwarded email as Spam, it helps us if you can move the email
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out of the Spam folder. You can also set up a filter to avoid this
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from happening in the future using this guide at
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https://simplelogin.io/docs/getting-started/troubleshooting/
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{% endcall %}
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{% call text() %}
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Please don't put our emails into the Spam folder. This can end up in your account being disabled on SimpleLogin.
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{% endcall %}
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{% call text() %}
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Looking to hear back from you.
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{% endcall %}
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{% call text() %}
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Best, <br/>
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SimpleLogin Team.
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{% endcall %}
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{% endblock %}
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@ -0,0 +1,22 @@
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Hi,
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This is SimpleLogin team.
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Hotmail has informed us about an email sent to {{ user.email }} that might have been considered as spam,
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either by you or by Hotmail.
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Please note that explicitly marking a SimpleLogin's forwarded email as Spam
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affects SimpleLogin email delivery,
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has a negative effect for all users and is a violation of our terms and condition.
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If somehow Hotmail considers a forwarded email as Spam, it helps us if you can move the email
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out of the Spam folder. You can also set up a filter to avoid this
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from happening in the future using this guide at
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https://simplelogin.io/docs/getting-started/troubleshooting/
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Please don't put our emails into the Spam folder. This can end up in your account being disabled on SimpleLogin.
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Looking to hear back from you.
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Best,
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SimpleLogin Team.
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