app-MAIL-temp/templates/emails/transactional/provider-complaint-forward-phase.html

{% extends "base.html" %}

{% block content %}

  {% call text() %}
  This is SimpleLogin team.
{% endcall %}

{% call text() %}
{{ provider }} has informed us about an email sent to <b>{{ email }}</b> that might have been considered as spam,
either by you or by {{ provider }} spam filter.
{% endcall %}

{% call text() %}
Please note that explicitly marking a SimpleLogin's forwarded email as Spam affects SimpleLogin email delivery,
has a negative effect for all users and is a violation of our terms and condition.
{% endcall %}

{% call text() %}
If somehow {{ provider }} considers a forwarded email as Spam, it helps us if you can move the email
out of the Spam folder. You can also set up a filter to avoid this
from happening in the future using this guide at
https://simplelogin.io/docs/getting-started/troubleshooting/
{% endcall %}

{% call text() %}
Please don't put our emails into the Spam folder. This can end up in your account being disabled on SimpleLogin.
{% endcall %}

{% call text() %}
Don't hesitate to get in touch with us if you need more information.
{% endcall %}

{% call text() %}
Best,
<br />
SimpleLogin Team.
{% endcall %}

{% endblock %}