167 lines
7.3 KiB
ReStructuredText
167 lines
7.3 KiB
ReStructuredText
.. _faq:
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Frequently Asked Questions
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==========================
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Users
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+++++
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What are the differences between the user levels?
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-------------------------------------------------
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There are 2 user levels available: regular user and administrator.
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Administrators:
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* Manage servers.
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* Manage users.
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* Edit global configuration.
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Regular users:
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* View the status of their assigned servers.
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* View the history and logs of their assigned servers.
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* Run the updater on their assigned servers.
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Servers
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+++++++
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What is the difference between a service and a website?
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-------------------------------------------------------
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For websites, the monitor attempts to open a regular web page, just like you do in your browser.
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It will attempt to retrieve its contents, and also check the HTTP status code (for example "404 not found" will cause an error).
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You can then even add a check to make sure the content of the website includes a certain string or matches a certain regular expression.
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Please note, it only retrieves the contents and does not execute any Javascript. Your search pattern will not work if it depends on Javascript being executed.
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For services, the monitor only attempts to connect to the IP address and specified port to check whether the server is listening on that port.
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For example, if you are running a webserver it will usually listen on port 80 for incoming connections.
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So if the monitor is able to connect to the server on port 80, you know the webserver is running and accepting connections.
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It does not, however, mean that your website is available to your users, because it might have PHP errors or database problems.
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This can be monitored using the website type with a pattern search as described above.
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Are requests made by the monitor included in my website statistics?
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-------------------------------------------------------------------
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There are two different ways to gather statistics.
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One way is to include a piece of Javascript in your HTML, e.g. for Google Analytics and Piwik.
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The other way is to parse the access logs created by your webserver software, which does not require any changes to your code, and is done by tools like Awstats.
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When using tools such as Google Analytics, the monitor requests will not show up in your statistics, because the monitor does not execute any Javascript.
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Tools that parse your raw access logs like Awstats, will include the requests made by the monitor.
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To make sure these requests can be identified, the monitor uses a custom user agent, which you can usually filter out. The user agent of the monitor looks like::
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Mozilla/5.0 (compatible; phpservermon/3.0.1; +http://www.phpservermonitor.org)
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What is the log retention period?
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---------------------------------
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The monitor uses 2 different tables in the database to store history information regarding servers.
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The first one is called the "uptime" table. This one keeps full track of the past 7 days, so that detailed information is available (e.g. which checks failed/passed etc).
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This allows the monitor to create a detailed graph on the server info page.
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In order to prevent the uptime table growing beyond reasonable, after a week the uptime records are archived to a different table.
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Archiving means that per day only one record is stored with averages. This still allows some basic statistics, although they are not as detailed as the uptime records.
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The retention period tells the monitor how long to keep records in the archive table.
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How to disable caching?
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------------------------
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Caching can be stopt by using a unique url. Place `%cachebuster%` in the url,
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this will be replaced with the value of time().
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Example: https://example.com?%cachebuster% will run as https://example.com?571768757.
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Configuration
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+++++++++++++
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How can I change the text of the email / SMS?
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---------------------------------------------
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Go to the folder "src/lang", open the language file that corresponds to the selected language
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(default is English ("en_US.lang.php")). Scroll all the way to the bottom until you spot this line::
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'notifications' => array(
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After that you will see the lines that hold the notification messages. For example::
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'off_sms' => 'Server \'%LABEL%\' is DOWN: ip=%IP%, port=%PORT%. Error=%ERROR%',
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The first part of this line, 'off_sms', is the name of the notification. You should not change this.
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The second part is the actual message. There are a few variables you can use in your message:
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* %LABEL% - The name of the server
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* %IP% - The ip of the server
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* %PORT% - The port of the server
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* %ERROR% - This one only works for the off_* messages and contains the error returned by the monitor
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After upgrading, my email stopped working.
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------------------------------------------
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Run 'php composer.phar update' and you should be good to go!
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Notifications
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+++++++++++++
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I'm not recieving a notification after my server went down.
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-----------------------------------------------------------
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1. Check if you have setup the noticication method correctly on the config tab.
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2. Check if you have added the user to the server you want to monitor. This can be found under permissions while editting the server.
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3. Check if you have enabled the notification method for the server. This can be changed on the server edit page.
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How do I setup Telegram?
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------------------------
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A few steps are required to get Telegram notifications working.
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You need to be an administrator for this part.
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1. Go to @botfather (https://t.me/BotFather) and type /start .
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2. Type /newbot and give your bot an unique name.
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3. Save the API token.
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4. Login to PhpServerMonitor dashboard > config > Telegram > put your api token into Telegram API Token's column.
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How do I sent Telegram notifications to a person?
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-------------------------------------------------
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1. Go to @cid_bot (https://t.me/cid_bot) and start.
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2. Save your chat id.
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3. Login to PhpServerMonitor dashboard then open user profile page, then put your chat id into Telegram chat id's column.
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4. Press save then activate Telegram notifications button.
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5. Go to your chat with the bot and press start of type /start.
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How do I sent Telegram notifications to a group?
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------------------------------------------------
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1. Add @cid_bot (https://t.me/cid_bot) to the group.
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2. Save the chat id (including the -).
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3. Remove @cid_bot from the group.
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4. Add your bot to the group.
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How do I sent Telegram notifications to a channel?
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--------------------------------------------------
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1. Create a public channel.
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2. Add the bot as an administator to the channel.
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3. Save chat id as: @channelname.
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What is the username of my bot?
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-------------------------------
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1. Go to profile on the monitor.
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2. Press activate.
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3. A button will appear, this will direct you to your Telegram bot.
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How do I setup Jabber notifications from Google account?
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------------------------
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A few steps are required to get Jabber notifications working for Google account.
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You need to be an administrator for this part.
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1. Go into you Google Account Security settings (https://myaccount.google.com/security).
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2. Check that you have two factor auth enabled. If not, activate it.
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3. Add new app password - copy it.
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4. Login to PhpServerMonitor dashboard > config > Jabber and use password from step 3 with your Google account in PhpServerMonitor jabber settings.
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5. As host use `talk.google.com`.
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6. As username use your whole Google account (for example `example@google.com`).
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7. As port use `5223` (really, not typo error ...).
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