58 lines
1.9 KiB
Python
58 lines
1.9 KiB
Python
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import json
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import requests
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from flask import render_template, request, flash, url_for, redirect
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from flask_login import login_required, current_user
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from app.dashboard.base import dashboard_bp
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from app.db import Session
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from app.log import LOG
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from app.models import Alias, Mailbox
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@dashboard_bp.route("/support", methods=["GET"])
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@login_required
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def show_support_dialog():
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return render_template( "dashboard/support.html" )
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def createZendeskTicket(email: str, contents: str):
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data = {
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'request': {
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'subject': 'Ticket created for user {}'.format(current_user.id),
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'comment': {
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'type': 'Comment',
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'body': contents
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},
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'requester': {
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'name': "SimpleLogin user {}".format(current_user.id),
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'email': email
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}
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}
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}
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url = 'https://simplelogin.zendesk.com/api/v2/requests.json'
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headers = {'content-type': 'application/json'}
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r = requests.post(url, data=json.dumps(data), headers=headers)
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if r.status_code != 201:
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if r.status_code == 401 or 422:
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LOG.debug('Could not authenticate')
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else:
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LOG.debug('Problem with the request. Status ' + str(r.status_code))
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else:
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flash("Ticket was created. You should receive an email notification", "success")
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LOG.debug('Ticket created')
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@dashboard_bp.route("/support", methods=["POST"])
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@login_required
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def process_support_dialog():
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contents = request.form.get("ticketContents") or ""
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email = request.form.get("ticketEmail") or ""
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if not contents:
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flash("Please add a description", "warning")
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return render_template("dashboard/support.html", ticketEmail=email)
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if not email:
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flash("Please add an email", "warning")
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return render_template("dashboard/support.html", ticketContents=contents)
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createZendeskTicket(email, contents)
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return redirect(url_for('dashboard.index'))
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