app-MAIL-temp/templates/dashboard/support.html

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{% extends 'default.html' %}
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{% set active_page = 'dashboard' %}
{% block title %}
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Support
{% endblock %}
{% block default_content %}
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<div class="col pb-3">
<div class="card">
<div class="card-body">
<div class="card-title mb-3">Report a problem</div>
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<div class="alert alert-info">
If an email cannot be delivered to your mailbox, please check <a href="/dashboard/notifications">your
notifications</a> for error messages. <br>
For generic questions, i.e. not related to your account, we recommend to post the question on
our <a href="https://www.reddit.com/r/Simplelogin/">Reddit</a> where our community can help answer the question
and other people with the same question can find the answer there.
</div>
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<div class="alert alert-warning">
A support ticket will be created in Zendesk. Please do not include any sensitive information in the ticket.
</div>
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<form id="supportZendeskForm" method="post" enctype="multipart/form-data">
<div class="mt-4 mb-5">
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<label for="issueDescription" class="form-label font-weight-bold">What happened?</label>
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<textarea class="form-control" required name="ticket_content" id="issueDescription" rows="3"
placeholder="Please provide as much information as possible. For example which alias(es), mailbox(es) ar affected, if this is a persistent issue...">{{- ticket_content or '' -}}</textarea>
</div>
<div class="mt-5 font-weight-bold">
Attach files to support request
</div>
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<div class="text-muted">Only images, text and emails are accepted</div>
<div class="custom-file">
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<input type="file" class="custom-file-input" name="ticket_files" id="ticketFileGroup" multiple="multiple">
<label class="custom-file-label" for="ticketFileGroup">Choose file</label>
</div>
<div class="mt-5 font-weight-bold">
Where can we reach you?
</div>
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<div class="text-muted">
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Conversations related to this ticket will be sent to this address. Feel free to use an alias here.
</div>
<div class="input-group mb-3" id="alias-group">
<input type="text" required class="form-control" placeholder="Email" name="ticket_email"
v-model='ticket_email' aria-label="Email to send responses to" aria-describedby="button-addon2">
<div class="input-group-append">
<button class="btn btn-outline-primary" type="button" @click="generateRandomAlias" id="button-addon2">
Generate a random alias
</button>
</div>
</div>
<div class="mt-5">
<button class="btn btn-primary">Create support ticket</button>
</div>
</form>
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</div>
</div>
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</div>
{% endblock %}
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{% block script %}
<script>
new Vue({
el: '#alias-group',
data: {
ticket_email: '{{ ticket_email }}'
},
methods: {
generateRandomAlias: async function (event) {
let result = await fetch('/api/alias/random/new', {method: 'POST'});
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if (result.ok) {
let data = await result.json();
this.ticket_email = data.alias;
} else if (result.status === 429 ){
toastr.warning("You've created too many aliases recently. Wait a bit before creating more");
} else {
toastr.warning("You can't create more aliases");
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}
}
}
});
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$('.custom-file input').change(function (e) {
let files = [];
for (let i = 0; i < $(this)[0].files.length; i++) {
files.push($(this)[0].files[i].name);
}
$(this).next('.custom-file-label').html(files.join(', '));
});
</script>
{% endblock %}